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Customer story · Claude Business

Transforming AI into everyday work across the organization

GEM Energy partnered with Inzoalvation to embed Claude Business into daily operations across HR, engineering, sales, operations, procurement, customer support and executive teams, building repeatable workflows, internal standards and use cases employees now rely on every day.

GEM Energy employees working together during the Claude Business adoption program
GEM Energy
17 days
structured AI adoption program
7
departments using Claude daily
20+
recurring AI workflows live

Before

Inconsistent AI use and scattered company knowledge

  • Different AI tools, inconsistent prompting and output
  • JDs, SOPs, proposals and decks drafted by hand
  • Company knowledge scattered and hard to retrieve
  • No standard for quality or responsible use

The program

Organization-wide Claude Business deployment

  • Organization-wide Claude Business deployment
  • Workshops built on real business tasks
  • Shared prompt library and workflow templates
  • AI governance and responsible-use guidelines

Today

Claude Business in daily operations across business teams

  • HR - job descriptions, policies, screening
  • Finance & Accounting - reconciliation and reporting
  • Operations - SOPs, procurement, minutes
  • Commercial - proposals, customer replies
  • Executive - town halls, briefings, decisions

Measured results

Same work, measured before and after

Three tasks GEM Energy timed on both methods. Every figure covers the same scope of work, and a person still reviews the result.

  • HR · Recruitment

    First-round candidate screening

    Every applicant is scored against the criteria HR defined, then HR reviews the result before anything reaches the hiring manager.

    Before
    20 min
    per applicant
    After
    2 min
    per applicant

    90%less time to screen one applicant

    ≈ 10 applicants per day · 3 h 20 m → 20 min per working day · HR checks every result

  • Finance & Accounting

    Three-year reconciliation report

    Reconciling three years of bank statements against the ledger, from raw statements to a checked report.

    Before
    2 weeks
    ≈ 10 working days
    After
    3 days
    working days

    70%less time for the same report

    3 years of statements · Same scope in both methods · Report still checked

  • Service operations

    Bilingual service report preparation

    Contractor field forms become GEM Energy service reports. Timing runs from opening the source file to the approved report.

    Before
    95
    minutes per report
    After
    38
    minutes per report

    60%reduction in median preparation time

    5 + 5 reports compared · Quality check passed 4 of 5

Figures measured by GEM Energy on the same scope of work in both methods. A person reviews every result before it is used.

Real work, real outputs

Three workflows already running inside GEM Energy: recruitment screening, drone inspection data and customer-facing service reports. Every screen below is an internal working output, not a demo.

  1. GEM Energy live talent screening dashboard summarising 98 applicants across eight open roles by department

    HR · Recruitment

    Talent Screening (Live)

    98 applicants scored against all 8 open roles in one pass, with strengths, gaps and a hiring recommendation each. Screening moved from reading CVs by hand to a ranked shortlist.

    98 / 8applicants scored against open roles

  2. Thermal drone images converted into a preventive maintenance report section listing three temperature outliers

    Site engineering

    Drone thermal data to PM report

    Claude wrote the extraction program and drafted the report section: 186 panels measured on a trial flight, three temperature outliers located with RTK coordinates and verification conditions stated.

    186 / 3panels measured, temperature outliers located

  3. Contractor service job form converted into a bilingual GEM Energy service report

    Service operations

    Contractor form to GEM report

    Contractor field forms are converted into bilingual GEM Energy service reports, ready to send to the customer with a consistent structure and no contractor branding left behind.

    95 → 38 minmedian preparation time per report, review included

From training to production - employees now build and run these workflows themselves.

Impact

Everyday business impact

  • Faster document turnaround in every team
  • Consistent quality and tone company-wide
  • Knowledge accessible in seconds
  • Less repetitive work, more high-value work

Results and deployment details are drawn from the submitted GEM Energy × Inzoalvation customer story, August 2026.

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